• Books may be returned within 7 days of purchase with a receipt for store credit only.
• Special orders and sale books are final sale and not eligible for return.
• All other items may be returned within 21 days of purchase, provided they are in original condition with packaging and tags intact.
• Stickers are final sale.
• Shipping charges are non-refundable. Customers are responsible for return shipping costs. We recommend using an insured, trackable shipping method, as Afterglow is not responsible for items lost or damaged in transit.

If you receive a damaged item, please contact us as soon as possible. We’ll be happy to arrange a replacement. In the event that a replacement is not possible, a refund will be provided.

Online orders placed for in-store pickup will be held for 3 months. Orders not picked up within this timeframe will be canceled and subject to a 20% restocking fee.

• Orders with multiple preorder items will ship only when all items are available.
• To receive books as they are released, please place separate orders or group items by release date.
• While we do our best to fulfill preorders promptly, arrival by the official release date is not guaranteed.
• Release dates may change, and Afterglow is not responsible for publisher or distributor delays.

All event tickets are non-refundable.

If an event is sold out and we are able to resell your ticket, a refund may be issued. However, this is not guaranteed, especially closer to the event date.

If you are no longer able to attend an event, email info@afterglowbooksco.com as soon as possible.